Shipping

Ordering, Payment and Shipping

Ordering

Simply contact us by e-mail westcoastdragons@shaw.ca or by phone at
250-618-5408 to arrange a purchase and suitable pick-up or shipping time.

Payment

Payment options include e-mail money transfer, major credit cards through pay pal (additional fees apply), certified check, bank draft or money order. All funds must clear prior to shipping. Please confirm your order total before sending payment. We must receive payment in full and all funds must clear prior to shipping.

Shipping

Due to the complex requirements in shipping outside of the country, West Coast Dragons only ships within Canada at this time. Shipments are currently sent Monday to Wednesday. From November 1- March 31 we currently only offer limited local shipping. We will hold any dragon with a 50% non-refundable deposit until a suitable shipping time can be arranged. Shipping costs are the responsibility of the purchaser. Local pick-up can be arranged and we also offer local delivery to a limited area at a reasonable charge (limitations apply).
Please contact us with your postal code for shipping quotes or in advance by phone for local inquiries.

Guarantee

At West Coast Dragons we take pride in knowing every dragon we sell has been bred and raised with the utmost consideration to proper husbandry and health. Our reputation is important to us and customer satisfaction is second only to the health and well being of our dragons. We guarantee that every dragon sold is eating well on both greens and live prey and has been housed and maintained in optimum conditions from hatching. We will never knowingly sell any dragon that is not in excellent health, nor will we sell babies until they have reached six inches in length or six weeks of age.

Guaranteed live delivery. If in the extremely rare occurrence that your dragon does not survive shipment, notify us immediately upon arrival and we will replace the dragon at no charge. Documentation or the return of the dragon may be requested. Someone must be present to accept all deliveries.

When sexing young dragons we offer our experienced opinion (this is generally accurate). We do not guarantee the gender of young dragons unless specifically stated.

We do our very best to accurately photograph and realistically describe each dragon and offer lineage and bloodline information. While some dragons will immediately display specific genetic traits of their parentage some will retain these as recessive genes and may not display in the same manner. Dragons may also be slow to display their dominant genetic traits and may not truly present these unless provided proper conditions, husbandry and a stress free environment. Due to these and other factors we cannot guarantee the final appearance of any dragon in relation to color, pattern, size or temperament.